SHIPPING & RETURN POLICY
SHIPPING
Please allow up to 48 hours for us to process your order after it is placed.
Any delivery date or time specified by us is a best estimate only and Monokini will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Orders are subject to availability.
INTERNATIONAL
All international orders are shipped via DHL/FEDEX with a tracking number. International customers are responsible for all customs taxes or duties imposed by the destination authority. Rates quoted in USD.
EXCHANGE AND RETURNS
We strive to ensure you are satisfied with your items. However, we know some items don't fit you as well as you think they might. Therefore, feel free to exchange or return them for store credits which have a validity period of one month.
Returns are accepted within 10 days from the date of receipt, un-used with tags (only applies if apparel came with drop-tags) and in original packaging.
The following items are NOT ELIGIBLE for returns:
- Sale items
- Items purchased during promotions where returns are strictly not allowed
- Sign of wear of the swimwear
Kindly note that items purchased with the usage of store credits will not be eligible for further returns/exchanges.
For any questions, feedback or concerns please email us at: